It happens more than owners admit: the freelancer ghosts, the agency pivots, or the “friend who built the site” moves on. You’re left with a live business on software nobody maintains.
Typical mess we inherit
- Logins scattered across email threads (or lost entirely)
- Hosting on a personal account you don’t control
- No backups, or backups nobody has tested
- Plugins years out of date
- Custom code with zero documentation
Why this is a business risk
Without access and updates, you can’t change prices, fix a hack, or recover from downtime. Marketing spend keeps running into a fragile foundation.
How WebPulse takes over
- Access recovery — inventory domains, DNS, hosting, CMS, and analytics; get ownership into your accounts.
- Stabilize — backups, updates, security headers, SSL, and monitoring so the site stops being a liability.
- Document — plain-language notes on how things work so you’re never locked in again.
- Maintain — optional monthly care so the next update doesn’t require a crisis hire.
This is standard maintenance & support and hosting & infrastructure work for us. If you’re mid-orphan-site panic, contact us or start with a free audit so we can see what we’re walking into.
Bottom line: disappearing developers shouldn’t disappear your ability to run the business. Regain ownership, stabilize, then maintain.