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Website backups: what every small business needs (and why 'we have backups' isn't enough)

Backups only exist if you can restore them. Here's the backup setup every business website needs — frequency, off-site storage, testing, and how long to keep them.

2 min read

Every website needs backups. Almost every website owner believes they have them. The uncomfortable truth: a backup you’ve never restored is a rumor, not a backup.

Here’s what actually matters, in plain terms.

The 3-2-1 rule, adapted for websites

  • 3 copies of your data (your production site counts as one)
  • 2 different media (e.g., server storage and cloud storage)
  • 1 copy off-site (so a hacked host doesn’t take everything down with it)

For a typical business website, that means: daily database and file backups, stored both on the server and in cloud storage you can log into yourself.

Frequency: daily files, and database before any change

  • Files (uploads, themes, plugins): daily
  • Database: daily, plus a fresh backup immediately before any major update
  • Before any change — every update, migration, or plugin install — a point-in-time backup so you can roll back in minutes

The part everyone skips: restoring

Once a month, restore a backup to a staging environment and verify:

  1. The site opens and images load
  2. Forms work and the database is current
  3. Login and admin areas function

If that sounds like effort — it is. That’s why “backup verification” is a line item in proper maintenance plans rather than a checkbox.

How long to keep backups

TypeRetention
Daily backups30 days
Weekly snapshots3 months
Monthly snapshots12 months
Pre-change snapshotsuntil the next major update

What backups do NOT protect you from

  • A hacked site. If malware is in your files, restoring the infected backup restores the malware. You need clean backups plus cleanup — see how small business sites get hacked.
  • Never logging in. Backups that nobody checks age badly — the storage fills up, cron jobs die, and the last working backup is from February.

The test: can you answer these three questions?

  1. Where is the last backup stored, and who can access it?
  2. What’s the recovery time if the host vanishes tonight?
  3. When was the last time a backup was actually restored and verified?

If you can’t answer all three, your backups are a hope, not a plan. Request a free audit and we’ll check your backup setup as part of it.

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